This privacy policy explains how Rõduklaasid collects, uses and protects personal data submitted through this website.
The controller of personal data submitted through this website is OÜ Rõduklaasid, registry code 10818061, Laki põik 2, 12915 Tallinn, Estonia.
For privacy-related questions, contact us at info@roduklaasid.ee or +372 6 558 300.
We collect data that visitors submit voluntarily through our quote request and contact forms. This may include name, phone number, email address, site location, selected product, dimensions, additional notes and uploaded files.
For technical reliability and security, we may also store technical metadata such as IP address, browser details, source page and submission timestamp.
We use personal data to respond to inquiries, prepare quotations, communicate with clients, prepare projects and improve our service quality.
Submitted data may also be processed on the basis of legitimate interest to protect our systems, prevent spam and verify form submissions.
Website form submissions are stored securely and may include uploaded attachments. This allows us to process inquiries later, transfer them to a CRM if needed and document service-related communication.
We keep personal data only for as long as necessary to process the inquiry, perform pre-contractual steps, comply with legal obligations or protect legitimate interests.
We share data only to the extent required for website hosting, email delivery, anti-spam protection or inquiry management. Service providers process data confidentially and under our instructions.
We do not sell or disclose personal data to third parties for marketing purposes without a lawful basis.
The website may use technical cookies and security mechanisms required for site operation, form protection and usability.
Server logs may contain the visitor’s IP address, browser type, visited pages and request time. This information is used for service reliability, security and aggregate statistics.
You may request access to your personal data, correction of inaccurate data, restriction of processing, deletion of data or object to processing where permitted by law.
If you believe your data has been processed unlawfully, you may contact the Estonian Data Protection Inspectorate.
For questions about privacy, data protection or information submitted through our forms, contact info@roduklaasid.ee.
We will respond within a reasonable time and clarify what data we hold about you if needed.